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Compliance & quality

Compliance & quality

A clear conversation about requirements is part of a responsible staffing decision.

Requirements specific to your assignment

Requirements vary by role and care setting. Contact us to confirm the checks, available documentation and responsibilities for your proposed assignment before a placement is agreed.

Candidate screening & references

Discuss relevant experience, role suitability and reference requirements. Confirm what screening is completed, how it is documented and any assignment-specific conditions.

Credentials & professional registration

Identify the education, registration and certifications required for the role. For nursing roles, current CNO registration and any applicable conditions must be considered. Confirm the verification process before placement.

Background & vulnerable sector screening

Determine whether a police record or vulnerable sector check is appropriate or required for the assignment. Confirm the required type, recency and handling of the information.

Orientation & training

Agree on site orientation, safety information, infection prevention requirements and any role-specific training or certifications before work begins. Clarify the responsibilities of the agency, facility and professional.

Ongoing monitoring & quality assurance

Discuss credential expiry tracking, changes in registration status, placement feedback and how concerns will be escalated. Confirm the monitoring and follow-up arrangements for your engagement.

Privacy, confidentiality & workplace safety

Clarify confidentiality expectations, authorized access to information, safe-work requirements and incident reporting. Use the contact form for general enquiries only; do not submit patient information or sensitive records.